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Frequently Asked Questions

F.a.q.

Most Commonly Asked Questions

Payment FAQ's

Yes, you can use your own payment gateway. You have the flexibility to integrate and use popular payment gateways such as Razorpay, PhonePe, PayU, or Stripe. By using your own payment gateway, you can streamline the payment process, maintain control over transactions, and potentially reduce transaction fees.

No, you don't need to provide your credit card information to start the trial.

Absolutely! You can upgrade or downgrade your plan at any time.

Yes. If you ever decide that Brainybuzz Solutions isn’t the best ecommerce platform for your business, simply cancel your account.

Server FAQ's

Yes. You can use an existing domain name that you own, or you can get your free domain name on purchasing Brainybuzz Solutions professional/advance plan. We also provide a free myBrainybuzz Solutions.com domain name to all stores on sign up.

Yes, you can use your own existing domain and make your website live. To set it up with Brainybuzz Solutions, please contact support.

Your store will become inaccessible. However, your progress will be saved, and will be available for future use from your registered account if you upgrade your plan.

Of course! We'd be glad to help. Request a free demo by filling this form.

Brainybuzz Solutions offers several features & various add-ons, all of which are developed inhouse and completely synced with your website.

Yes, we are offering 15 days free trial with every subscription plan. We believe in transparency, you can use all functions and features of software in trial period as per your selected plan.

You can pay via MasterCard, Visa, American Express, PayPal, Bank Transfer, or check transfer.

The One Time Store Setup refers to the initial process of setting up your online store. You can check the charges in the pricing section. Our software is designed to automate this setup for you, ensuring a smooth and efficient process. However, if you need any assistance, we are here to help you get your store up and running. Additionally, we provide guidance related to SEO and other aspects to help optimize your store's performance.

Yes, you can use third party SSL certificate with us. Visit our knowledge-base documents for how to install third party SSL.

Yes, we provide an SSL certificate.

All Brainybuzz Solutions plans are month-to-month unless you choose to sign up for a six-month or annual plan.

Why Choose Us

Clients should choose Brainybuzz Solutions because we are more than just a website services company; we are dedicated solution providers committed to empowering businesses to thrive. Our mission is to offer a comprehensive platform that enables seamless management and limitless growth opportunities. We don’t just focus on local markets; we aim to propel our clients into the global arena, facilitating their expansion and success on a worldwide scale. Join us, and let's take your business to new heights together!

Absolutely! At Brainybuzz Solutions, we offer all our services remotely, ensuring that distance is never a barrier to accessing our expertise. Whether you're across town or on the other side of the globe, our team is fully equipped and prepared to assist you. Through various online channels, we provide seamless communication, project collaboration, and support, ensuring that our clients receive the same level of dedication and quality service regardless of their location. From initial consultations to ongoing support and maintenance, we're here to help, wherever you may be.

The inspiration to start our own business stemmed from the challenges we encountered during our own startup journey. We realized the inefficiencies of using separate tools for various aspects of Ecommerce operations. From managing Ecommerce platforms like Shopify or WordPress to handling billing through Tally, and organizing data with Excel for lead management, we found ourselves juggling multiple systems. This fragmented approach led us to envision a centralized and more effective solution. It was this motivation to streamline and optimize Ecommerce processes that propelled us to embark on our entrepreneurial venture.